How to Purchase the Austrian Digital Vignette
Purchasing the Austrian e-Vignette is straightforward, but the 18-hour activation delay for online purchases is critical to understand before you travel.
Full Step-by-Step Process (Online Purchase)
- Determine your vehicle category. Confirm whether your vehicle is a car/light vehicle (up to 3.5t), a motorcycle, or a vehicle requiring GO-Maut.
- Choose your validity period. Decide between 10-day (€11.50), 2-month (€28.90), or annual (€96.40). See our pricing page.
- Gather your licence plate details. Have your registration document ready. Enter the plate number exactly as it appears.
- Visit the official ASFINAG online shop or an authorised reseller. Avoid unofficial third-party websites.
- Select your start date. For online purchases, the vignette activates 18 hours after payment.
- Complete payment. Accepted methods include major credit cards and debit cards.
- Save your transaction number. You will receive a confirmation email.
- Verify your registration using the ASFINAG online checker before you drive on a motorway.
- Wait for activation (online only). Do not enter a motorway until 18 hours after purchase.
- Drive with confidence. Automated cameras verify your plate as you travel.
Preparation Checklist
- Confirm vehicle is under 3.5 tonnes maximum permissible weight
- Have your vehicle registration document ready
- Know your exact licence plate number including country prefix
- Decide on validity period based on travel dates
- Check if rental car already has a vignette
- Ensure payment card is valid with sufficient funds
- Have an email address ready for confirmation
- Plan to purchase at least 18 hours before entering a motorway (online)
- Check if any routes require supplementary tolls
- Verify the ASFINAG website URL to avoid phishing sites
- Note the ASFINAG customer service number in case of issues
- Check that your vehicle's licence plate is clean and readable
What to Do If Something Goes Wrong
| Problem | Action | Timeframe |
|---|---|---|
| Wrong licence plate entered | Contact ASFINAG immediately | Within 1 hour |
| No confirmation email | Check spam; contact ASFINAG with payment reference | Within 24 hours |
| Not showing in ASFINAG checker | Wait up to 2 hours; then contact ASFINAG | Within 2 hours |
| Fine despite having a vignette | Gather confirmation and appeal in writing | Within 4 weeks |
| Vehicle sold or plate changed | Contact ASFINAG for refund/transfer options | As soon as possible |